Shipping policy
Shipping Policy
This Shipping Policy applies to all orders placed through our website and TikTok ads. We aim to provide clear and transparent information in compliance with TikTok’s Advertising and Business Operation Policies.
1. Delivery Locations
We offer delivery across Pakistan, including major cities and remote areas.
All deliveries are handled through trusted third-party courier services.
2. Shipping Time (Pakistan)
Standard delivery time is usually 2–7 working days.
Remote and rural areas may require additional days depending on courier routes.
Delivery timelines may vary due to weather, public holidays, or courier load.
No guaranteed or fixed delivery date is offered, as couriers may vary.
3. Order Processing
Orders are processed after confirmation through phone or WhatsApp.
Orders placed on weekends or public holidays may be processed the next working day.
4. Shipping Fee
Shipping charges may vary based on city, courier partner, or product weight.
If free shipping is offered, it will be clearly mentioned on the product page or TikTok ad.
5. Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan.
The courier will collect payment upon delivery.
Please keep your phone active when courier attempts delivery.
6. Tracking Information
Tracking details may be shared once the parcel is dispatched.
Some remote areas may have limited or delayed tracking updates.
7. Delivery Delays
Delays may happen due to courier load, weather conditions, or operational issues.
Such delays are beyond our control, but we will assist you if needed.
8. Incorrect Address or Failed Delivery
Orders may be cancelled if the provided address or phone number is incomplete or incorrect.
If a customer is unreachable at the time of delivery, courier may return the parcel.
Re-delivery may require re-confirmation.
9. International Shipping
We currently do not offer international shipping.
All orders are delivered within Pakistan only.
10. Contact Information
If you have any questions about shipping or delivery, contact us:
Phone: +92 339 2173000
WhatsApp: Chat on WhatsApp
Email: aacollections676@gmail.com
Address: New Shadbagh, Lahore, Pakistan